Is my account and data safe?

Keeping your account in good standing and your customers' trust intact is built into how InsideDM works. Here's how.

Your account stays in good standing

• InsideDM follows Instagram's and WhatsApp's messaging rules, so automated replies don't put your account at risk.
• On WhatsApp, it only messages people who gave permission — no spam, no blasting strangers.
• It automatically blocks obvious spam and scam messages.

Payments are handled safely

Customers never type card details into a chat. Payment always happens on a secure page from a trusted gateway, and money settles directly to your own account — InsideDM never holds it.

When the AI isn't sure about something, it asks or hands the chat to a human instead of guessing. No embarrassing mistakes sent in your name.

Your data is yours

Your customer conversations and contact details belong to you. InsideDM uses them to do its job — answering and selling on your behalf — not to sell or share your customer list.

You stay in control

You can take over any conversation at any time, and the AI goes quiet until you're done. Public comment replies can require your approval before they post.

Still have a question?

For anything specific about security or your data, contact us or email support@insidedm.in.