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By channel

InstagramCapture from comments, stories & DMs WhatsAppSoonConvert & retain, with consent built in CommerceSell from your real catalog, in chat

One workspaceThe two-channel dashboardEvery conversation, AI action, handoff and sale from Instagram + WhatsApp, in one place.Explore the platform

Automate

Sales & CheckoutFind products, take the order & payment Customer SupportAnswer questions 24/7, in your voice Marketing & GrowthTurn comments & followers into buyers Shoppable AdsMake posts, reels & ads shoppable Safety & ModerationBlock spam & keep your account safe

Manage & scale

KnowledgeTeach it your business once Customer ProfilesOne view across IG & WhatsApp InsightsHot leads, sales & what customers want Human TakeoverStep into any chat, anytime IntegrationsShopify, Sheets, Razorpay, Slack

All in oneEverything works togetherOne knowledge base, one inbox, one customer view — every feature shares the same brain.Explore the platform

All industriesSee how insideDM fits any business

Retail & D2C

Fashion & ApparelSizes, drops & restocks, answered instantly Beauty & CosmeticsRecommend shades & routines, then sell Jewellery & AccessoriesShare prices & close in the DM Food & GourmetTake orders & delivery slots in chat Home & DecorAnswer specs & ship from your catalog

Services & local

Clinics & HealthcareBook appointments from DMs Fitness & WellnessSell plans & handle sign-ups Salons & SpasBookings & offers on autopilot Real EstateQualify & route serious buyers Travel & HospitalityAnswer, quote & book trips

Creators & teams

Creators & InfluencersSell offers & handle FAQs at scale Coaches & ConsultantsQualify leads & book calls EdTech & CoursesQualify & convert course leads AgenciesRun many accounts from one place

Learn

DocsSetup & API reference Setup GuidesGo live in an afternoon

Company

BlogPlaybooks & growth ideas Book a demoSee it on your account

Help center

How can we help?

Guides and answers for setting up InsideDM, selling in the chat, and getting the most out of your Instagram & WhatsApp.

Getting started

Connect your accounts, teach InsideDM your business, and go live.

Selling & payments

Take orders and get paid securely, right inside the chat.

Comments, DMs, story replies and shoppable posts.

Answer, sell and follow up on the channel customers reply on.

Account & safety

Your account, your data, and staying in control of the AI.

Start here

What is InsideDM?Getting started How customers pay you in the chatSelling & payments Turn Instagram comments into customersInstagram Answering and selling on WhatsAppWhatsApp Is my account and data safe?Account & safety

Can’t find what you need?

Our team is happy to help — usually within one business day.

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