Instagram and WhatsApp bring customers in. InsideDM is the one place you run everything after that — every conversation, the AI that answers them, your orders, campaigns, catalog and revenue — together, instead of juggling half a dozen apps.
One workspace instead of a dozen browser tabs — every part already talks to the others, and to your Shopify catalog, so nothing falls through the cracks.
Instagram and WhatsApp chats in one list your whole team works from — the AI handles the routine ones, and you can jump into any chat, with its full history, in a click.
One profile per customer across both channels — their orders, past chats, and what they’ve agreed to hear from you — so you always know exactly who you’re talking to.
Set what the AI does — how it greets, answers, recommends and when it passes a chat to a person — with ready-made journeys for welcome, cart reminders, post-purchase and more.
Teach the AI your business once — shipping, returns, common questions, your tone — and it answers every customer accurately, in your voice, 24/7.
Link your Instagram posts and reels to the products they show, so when someone comments, the AI already knows what they’re asking about — and can move them into a DM.
Link-in-bio, QR codes, chat widgets and click-to-message ads — every one turns a viewer into a chat you can turn into a sale.
Plan and send broadcasts and follow-ups to people who said yes to hearing from you — and see exactly how much revenue each send brought in.
Create, submit and reuse your approved WhatsApp message templates, so every campaign and flow always sends within WhatsApp’s rules.
Your Shopify catalog, kept in sync — real prices, stock and options — so the AI only ever sells and links products you actually have in stock.
The numbers that matter — chats handled, reply times, orders and revenue by channel and campaign — so you always know what’s actually making you money.
Connect Instagram, WhatsApp and Shopify in minutes, see at a glance that each one’s working, and manage any developer access in one spot.
A clear wallet and usage view — what you’ve spent, per-message costs and your plan. No surprise invoices.
Your brand, channels, team roles, who-handles-what rules and permissions — set how the whole workspace behaves, once.
Connect Instagram, WhatsApp and Shopify, answer a few questions about your brand, and you’re running. No engineers, no setup project.
Roles, a shared inbox and simple who-handles-what rules mean support, marketing and orders all run from the same place — nobody’s copy-pasting between apps.
Catalog, conversations, flows, campaigns and reports are already connected. Change something once and everything else just knows — nothing to sync by hand.
Connect your channels and your store, and let the AI handle the conversations, the selling and the follow-up — while you stay in control and watch the revenue add up.