InsideDMInsideDMInsideDM
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Priya Sharma
Unified contact
๐Ÿ”ฅ Hot
@priya_sharmaโœ“
+91 98โ€ขโ€ขโ€ข โ€ขโ€ข210โœ“
Repeat buyerKurtasPune
Lead score84/100
Last order: Chanderi Kurta ยท โ‚น1,299
Customer ProfilesManage & scale

One view of every customer, across every channel.

Instagram and WhatsApp, merged into a single profile โ€” with their history, tags and lead score. No one is ever a stranger, and no one ever has to repeat themselves.

IG + WhatsApp, mergedHistory & tagsWho's ready to buy

No one who talks to you should ever feel like a stranger.

What it does

Customer Profiles, end to end

One unified profile

The same person on Instagram and WhatsApp is recognised as one customer, automatically.

Full conversation history

Every past chat, order and question in one place โ€” so replies feel personal.

Hot, warm or cold

See who's ready to buy at a glance, so you follow up with the right people first.

Tags & labels

Repeat buyer, VIP, bulk enquiry โ€” labelled automatically for follow-ups that land.

How it works

Live in three steps

1
Customers message you

On Instagram, on WhatsApp, or both โ€” across time.

2
Identities are merged

With their permission, the assistant links them into one unified contact.

3
Every reply is personal

Their history and preferences travel with them, on any channel.

See customer profiles work on your own chats

Connect your Instagram or WhatsApp and watch it run on your real conversations โ€” free to start, no card needed.