InsideDMInsideDMInsideDM

Sell, support and grow — all from your Instagram & WhatsApp DMs.

InsideDM is the AI that answers every message in seconds, recommends products and takes payment in the chat, and runs your campaigns and follow-ups — handing the tricky ones to you. It turns the DMs and comments you already get into real, repeatable revenue.

10:41
Aarohi Threads
online
Message
commentchatorder #1042·₹1,299 paid
answers in seconds, 24/7
sells from your real catalog
takes payment in the chat
never makes up an answer
hands the hard ones to you
keeps your account safe
The revenue loop

One thread, from reel to reorder.

Most tools stop at the first auto-reply. InsideDM runs the whole journey — it catches the comment on Instagram, moves the chat to WhatsApp, gets you paid, then wins the customer back weeks later. Six steps that run on their own, one continuous loop, every sale traced back to the post that started it.

▶ Hover a step — the customer’s phone picks up right where the last step left off.

One customer’s journey
1
CaptureInstagramshowing
A comment on your reel turns into a private DM — automatically, within seconds.
“Festive drop” reel · “price please?” → DM sent
2
RecommendAI · your catalogwatch10:42
The AI replies from your live catalog — real price, real stock, never a guess.
Chanderi Kurta — Rose · ₹1,299 · synced from Shopify
3
Move to WhatsAppwith consentwatch10:44
The chat moves to where customers actually reply — with their permission, and the whole conversation carried over.
permission recorded · chat moved to WhatsApp
4
Get paidWhatsAppwatch10:52
A payment link closes the sale right inside the chat — and marks the order paid on its own.
₹1,299 paid · Razorpay · order #1042 ✓
5
Keep themWhatsAppwatchday 7
Delivery updates and status questions are answered on their own — no reminder needed from you.
“where’s my order?” → answered from live data
6
Bring them backWhatsAppwatchday 30
A restock nudge reopens the conversation — and starts the whole journey over.
restock nudge → reorder #1178
The loop closes. That reorder is a fresh start — InsideDM runs the whole journey again, on its own.
same phone, same customer — live, exactly as she sees it
Why it’s worth it

It turns the messages you already get into real revenue.

You’re already getting the DMs, the comments, the “how much?” — InsideDM makes sure none of it slips away, and that every conversation moves toward a sale, and the one after it.

Sell more
More orders from the traffic you already have

Every comment and DM gets answered, the right product recommended, and payment taken before the customer cools off — and the ones who drop off get a nudge to come back. No extra ad spend, just far fewer sales slipping away.

Save time
Hours back in your day, every day

It handles the same questions, order updates and follow-ups you’d type out by hand — instantly, around the clock. You and your team spend the day growing the business, not living in the inbox.

Grow & retain
One sale becomes the next one

Delivery updates, review requests and restock nudges go out on their own and bring customers back — so every order is the start of a relationship, not the end of a transaction.

Seconds, not hours, to replyOpen 24/7, even at 2amZero leads left unansweredOne place for both channels
What it does for you

One assistant for sales, support and growth — in every chat.

Every comment, DM and ad is a chance to sell, help or win someone back. InsideDM catches each one the moment it lands, replies like you would, and carries it all the way through — from first “how much?” to repeat customer.

Sells & gets you paid — in the chat

It recommends the right product, takes the order step by step, and sends a secure payment link. The whole sale happens inside the DM — no forms, no leaving the app.

Answers every customer instantly

Price, sizes, shipping, returns, “do you deliver to my city?” — replied in seconds, in your brand’s voice, day and night. If it isn’t sure, it never guesses.

Turns comments & followers into buyers

It replies to every comment, slides into the DM to close the sale privately, and spots the people who are actually ready to buy so you can focus on them first.

Makes your posts & ads shoppable

Tag a post, reel or ad with its product, and “how much?” gets the right answer instantly — the chat picks up right where the ad left off.

Remembers every customer

It recognises the same person across Instagram and WhatsApp, so their whole history stays in one place and they never have to repeat themselves.

Keeps you in control

It handles the routine and hands the tricky or upset customers straight to you — with a short summary. Step into any chat anytime and it goes quiet until you’re done.

And it stays safe: card details are never typed in a chat — payment always happens on a secure page — and it follows Instagram & WhatsApp’s rules, so your account stays protected.

Up and running in an afternoon

Go live in four steps. No tech skills needed.

You don’t build flows or write scripts. You connect a few things, and InsideDM does the rest.

01
Connect Instagram

Link your account in a couple of clicks — and WhatsApp too, whenever you’re ready.

02
Teach it your business

Paste your website link. It learns your products, prices and policies on its own — no manuals to write.

03
Connect your store

Plug in Shopify or a Google Sheet so prices and stock stay live — or just add a few products by hand.

04
Switch it on

Try it on a real chat, then flip it live. From then on it sells for you — even while you sleep.

Prefer a hand? Our team helps set everything up with you during onboarding.

Start free — no card
On Instagram

Your posts already pull people in. Stop losing them in the comments.

01
Every comment gets a reply — “price?”, “link?”, “WANT” each get an instant private DM, tied to the exact post they saw.
02
Story replies & mentions become chats — someone reacts to your story and they’re thanked and shown the product, automatically.
03
It knows which product is in which post — so “how much?” always gets the right answer, pulled from your catalog, never guessed.
04
Public replies wait for your OK — it drafts the comment, you approve it. Your brand voice always stays yours.
See how Instagram works →
Content ↔ catalog binding
♥ 8,240
Reel0:14
♥ 5,110
Chanderi Kurta — Rose
₹1,299 · S / M / L · 11 in stock
Shopify sync ✓bound to 3 posts
priya.s__ “price please?”→ answered ₹1,299 ✓
meera.jain “size M?”→ in stock, link sent ✓
Real pricesevery question answered from your live catalog — never a made-up price
New campaign
template approved ✓
Audience
opted-in · 1,240bought before · 412no consent · 86
Message preview
Festive drop is LIVE 🎉 20% off handloom kurtas till Sunday, {first_name}. Reply KURTA to browse.
See the collection
Schedule
Fri 11:00 am
Last campaign
31 orders · ₹38.7k
Send →
Permission-firstpeople who didn’t opt in are left out automatically — no spam, ever
On WhatsApp

The channel your customers actually reply on. Used the right way.

01
Send offers that don’t get you blocked — only to people who opted in, using messages WhatsApp has approved, so your number stays safe.
02
Get paid right in the chat — a UPI or card link via Razorpay or Cashfree confirms the order the moment it clears. Cash-on-delivery is verified before you ship.
03
Collect details without a form — size, pincode, prepaid-or-COD, all asked and answered inside WhatsApp, so nobody drops off.
04
Support that runs itself — “where’s my order?” answered from live data, and delivery, review and restock reminders go out on their own.
See how WhatsApp works →
One place to run it all

Run Instagram. Run WhatsApp. Or run the whole business at once.

Every chat, sale and to-do from both channels lives in one simple dashboard. Focus on a single channel, or switch to Unified to see the one number that matters: how much you’ve made.

Instagram
WhatsApp
Unified
Revenue today
₹48,200
↑ 22% vs yesterday
Conversations
312
87% handled by AI
Needs a human
4
2 approvals · 2 handoffs
Campaign — Festive drop
68% read
31 replies · 9 orders
priya.s__ confirmed order #1042 — payment link sent
AI · 2m ago
Public comment reply drafted on “Festive drop” — waiting for your approval
ApproveEdit
₹2,499 paid — Cashfree · reconciled against order #1039 ✓
just now
The assistant only acts when it’s sure — anything it’s unsure about waits for you to decide.
Who it’s for

Built for anyone who sells in the DMs.

If you get more comments and messages than you can answer by hand, InsideDM catches the ones that turn into sales — whether you run a boutique, a food page, a clinic or a course.

Fashion & apparelBeauty & cosmeticsJewelleryFood & gourmetHome & decorCoaches & creatorsEdTech & coursesClinics & wellnessSalons & spasLocal services

Made for India, ready for the world.

Integrations

Connects to the tools you already use.

Link your channels, your store and your payment gateway in a few clicks — InsideDM keeps catalog, orders and payments in sync, with no copy-pasting between tools.

Instagram
Channel

Connect your account to automate comments, DMs, story replies and mentions.

WhatsApp
Channel

Official WhatsApp Business Platform — templates, flows, payments and support.

Shopify
Store

Live catalog sync — products, prices, variants and stock stay current on their own.

Razorpay
Payments

Payment links right in the chat, auto-reconciled to the order the moment they clear.

Google Sheets
Catalog

No store? Manage your product catalog in a plain spreadsheet — the AI reads it live.

Meta
Platform

Built on official Meta APIs — an approved tech partner, so your account stays safe.

More integrations on the way — and anything with an API connects via webhooks.

Your next customer is already in your comments.

Connect Instagram, WhatsApp and your store in minutes. Free to start — pay when the revenue shows up.

Official Meta tech
Shopify sync
Razorpay · Cashfree
Made for India, ready for the world