InsideDM is an AI assistant for the millions of businesses that sell on Instagram and WhatsApp. We built it so a one-person shop can answer every customer, sell around the clock, and grow — without hiring a team or losing another night to the inbox.
The businesses growing fastest today live on Instagram and WhatsApp — but the DMs, comments and “price?”s pile up faster than anyone can answer by hand. A question left overnight is a customer gone by morning, and hiring a team to keep up isn’t realistic for most.
We think that’s worth fixing. The sale is already there — someone just has to answer. So we built an AI that answers in seconds, recommends the right product, takes payment in the chat, and hands the tricky ones back to you. Nothing slips away.
AI is only worth switching on if you can trust it with your customers. These are the rules we hold it to.
Every DM and comment deserves a reply in seconds — day or night, festival or 2am. Speed is what turns a question into a sale.
It answers from your real catalog and policies, never makes things up, and when it isn’t sure it hands the chat to a human instead of guessing.
The AI handles the routine; you step into any chat whenever you want, and it goes quiet until you’re done. It works for you, not the other way around.
Permission-first messaging that follows Instagram and WhatsApp’s rules, and payments on a secure page — card details never typed in a chat.
Small Instagram shops, D2C brands, boutiques, food and beauty sellers, coaches, creators, clinics and local services — anyone who gets more messages than they can answer by hand, and doesn’t want to miss the sale.
Made in India, ready for the world.
Connect Instagram, WhatsApp and your store in minutes. Free to start — pay when the revenue shows up.