Go live in four steps

You can be up and running in an afternoon — no tech skills needed. Here's the whole flow.

1. Connect Instagram

Link your Instagram account in a couple of clicks. You can connect WhatsApp too whenever you're ready. This lets InsideDM see the comments and messages it will reply to.

2. Teach it your business

Paste your website link and InsideDM learns your products, prices and policies on its own — no manuals to write. You can also fine-tune its tone so it sounds like you: friendly, formal, playful, however you like.

3. Connect your store

So prices and stock stay accurate, connect your catalog:

• Shopify — your products, prices, variants and stock sync automatically.
• Google Sheet — no store? Manage products in a simple spreadsheet.
• By hand — add a few products directly to get going.

Payment links use trusted gateways like Razorpay. Customers pay on a secure page — card details are never typed into a chat.

4. Test it, then switch it on

Try it on a real chat to see how it answers, then flip it live. From then on it works around the clock, and you get pinged whenever something needs a human.

Prefer a hand?

Our team helps set everything up with you during onboarding. If you get stuck at any step, contact us or email support@insidedm.in.