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By channel

InstagramCapture from comments, stories & DMs WhatsAppSoonConvert & retain, with consent built in CommerceSell from your real catalog, in chat

One workspaceThe two-channel dashboardEvery conversation, AI action, handoff and sale from Instagram + WhatsApp, in one place.Explore the platform

Automate

Sales & CheckoutFind products, take the order & payment Customer SupportAnswer questions 24/7, in your voice Marketing & GrowthTurn comments & followers into buyers Shoppable AdsMake posts, reels & ads shoppable Safety & ModerationBlock spam & keep your account safe

Manage & scale

KnowledgeTeach it your business once Customer ProfilesOne view across IG & WhatsApp InsightsHot leads, sales & what customers want Human TakeoverStep into any chat, anytime IntegrationsShopify, Sheets, Razorpay, Slack

All in oneEverything works togetherOne knowledge base, one inbox, one customer view — every feature shares the same brain.Explore the platform

All industriesSee how insideDM fits any business

Retail & D2C

Fashion & ApparelSizes, drops & restocks, answered instantly Beauty & CosmeticsRecommend shades & routines, then sell Jewellery & AccessoriesShare prices & close in the DM Food & GourmetTake orders & delivery slots in chat Home & DecorAnswer specs & ship from your catalog

Services & local

Clinics & HealthcareBook appointments from DMs Fitness & WellnessSell plans & handle sign-ups Salons & SpasBookings & offers on autopilot Real EstateQualify & route serious buyers Travel & HospitalityAnswer, quote & book trips

Creators & teams

Creators & InfluencersSell offers & handle FAQs at scale Coaches & ConsultantsQualify leads & book calls EdTech & CoursesQualify & convert course leads AgenciesRun many accounts from one place

Learn

DocsSetup & API reference Setup GuidesGo live in an afternoon

Company

BlogPlaybooks & growth ideas Book a demoSee it on your account

WhatsApp

Answer, sell and follow up on the channel customers reply on.

Answering and selling on WhatsApp

How InsideDM helps you sell, support and follow up on WhatsApp — the right way.

Can’t find what you need?

Our team is happy to help — usually within one business day.

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