What InsideDM does for your salon.

Your agent books the slot

Clients book a slot with their stylist

Your agent finds a free time with the stylist she asks for and holds it with a ₹500 advance by UPI or card — no calls while you’re mid-cut.

How it works
Glow & Co Salon
Keratin — free Saturday?
From ₹3,500. What time on Saturday suits you? ✨
4 pm with Nisha? My hair’s shoulder-length
Keratin treatmentSat 4 pm · Nisha · ₹3,500 · ₹500 advance
Pay ₹500 advance · UPI / card
₹500 advance paid · booking #GC214
She asks the price

“How much is keratin?” gets the price and the time

Your agent answers from your service menu — the price, how long it takes and the treatment itself — the way you would.

How it works
Glow & Co Salon
How much is keratin?
From ₹3,500 — about 3 hours, start to finish ✨
Keratin treatmentFrom ₹3,500 · about 3 hours
Does it depend on length?
Yes — shoulder-length is ₹3,500, longer hair a little more.
She called — you were busy

A missed call gets a WhatsApp reply

When you can’t pick up mid-cut, your Calls agent messages the caller on WhatsApp — and when she writes back, your agent asks what she needs and books it.

How it works
Glow & Co Salon
She called while you were mid-cut
Hi! Sorry we missed your call — this is Glow & Co 💇 How can I help?
Wanted to book a haircut for Sunday
Sunday 12 pm is free — booked for you ✂️
Booked · haircut · Sun 12 pm
You set a follow-up once

Clients are reminded the day before

Set it once: the day before every appointment, your agent reminds her and asks her to confirm — so fewer chairs sit empty.

How it works
Glow & Co Salon
Hi Pooja! Your keratin with Nisha is tomorrow at 11 am ✨ Reply 1 to confirm or 2 to change.
1
Confirmed · tomorrow 11 am
Answered from your website

Aftercare questions, answered from your website

Your agent answers aftercare from your own website, so every client hears what your stylists would tell her.

How it works
Glow & Co Salon
Can I wash my hair after keratin?
Wait 3 days, then use a sulphate-free shampoo 🙂
Can I tie it up?
Keep it loose for those 3 days. It’s all on our website too.
You send an offer

Your bridal offer reaches clients who said yes

You write the offer once and send it to clients who agreed to hear from you; your agent answers every reply and books the trials.

How it works
Glow & Co Salon
You sent “Bridal season” to clients who said yes to offers
Hi Sana! Bridal bookings are open 💍 Hair and makeup on the day, and a keratin the week before.
My wedding’s in December! Trial this Saturday?
Saturday 2 pm is free — booked for you ✨
Booked · bridal trial · Sat 2 pm
Your agent asks for a review

Happy clients leave you a review

A day after her visit, your agent asks how she likes her hair — and when she’s happy, sends your review link.

How it works
Glow & Co Salon
Hi Ritika! Loving your keratin? ✨
Obsessed! So smooth
So happy to hear it! Would you leave us a review? Here’s the link ⭐
Done 💜
You take a chat over

A complaint or a refund comes straight to you

Your agent never gives money back. A complaint or a refund request is handed to you with the chat summarised, so you sort it out in person.

How it works
Glow & Co Salon
My keratin is frizzy after a week 😞 Can I get a refund?
I’m so sorry! I’ve passed this to the Glow & Co team — they’ll reply right here.
Needs you · chat summarised

Let your agents fill your appointment book.

Connect Instagram and WhatsApp, add your services, prices and stylists, and your agents start answering, booking and reminding. Free to start — no card needed.