They ask “how much?”. The chat ends in a paid order.
A real product card, a payment link, and an order that records itself the moment the money lands — all inside the DM.
One order, start to finish
Six moves. Nobody leaves the chat.
Scroll, or tap a move. The same order, on Instagram and on WhatsApp.
The card
Live catalog
“price?” gets your real product back — picture, price, two buttons — straight from your catalog. Change a price in Shopify and the next reply already knows.
The details
Checkout
Everything an order needs — product, quantity, name, phone, delivery address — is collected in the conversation. On WhatsApp the address arrives through WhatsApp’s own address sheet, already structured.
Getting paid
Payments
A payment link lands in the chat. They pay on Razorpay’s or Cashfree’s page — UPI, cards, whatever you’ve enabled — and the moment it clears, the chat says so.
Once payment is completed, we will confirm your order.
At the counter
Paid at the counter, matched to the chat.
A customer who asks in the chat and pays at your counter is still one order. A UPI payment over your Razorpay QR settles the order it belongs to, so nothing is counted twice.
The record
Orders
Every sale becomes a record with its lines, its status and its payment. Ask “where is my order?” in the chat and it answers from the record. Mark it ready or dispatched, and the customer hears it.
Cash on delivery
COD confirmation
Before a cash-on-delivery parcel leaves, the customer gets the order back in the chat with one button. A tap confirms it, and it ships knowing someone is waiting for it — fewer parcels come back.
Shall we send it?
Setup
A catalog, and a payment provider.
Connect your products and your payment provider once, during onboarding. From then on every reply sells from the catalog you already keep.
Where it goes next
Where it goes next
The next order