An agent you hire for a job. With powers you set.
It answers from your own pages and your live catalog, takes only the actions you’ve switched on, and hands the rest to your team, explained.
One conversation, start to finish
A customer asks at 6pm. It answers — and hands you the rest.
Scroll, or tap a move. The same evening, on Instagram and on WhatsApp.
Off your plate
Hire an agent
Three agents, each for a job: Sales & Commerce, Support & Resolution, Feedback & Reputation. Start one in five steps — what it handles, what it may use, who presses send, how it sounds, go live.
Answers product questions, checks live stock and price, and walks a customer to an order and payment link.
ManageHandles “where is my order”, returns and complaints — and knows when a person should step in.
ManageCaptures reviews and feedback after a purchase, thanks the happy ones and recovers the unhappy ones.
Manage- 1What it handlesthe job, in customers’ words
- 2What it may usetools it can pick up
- 3On its own?who presses send
- 4How it soundsshared house style
- 5Go livereview and start
Where answers come from
What it knows
Point it at your website and it answers policies, shipping and returns from what you wrote. Price and stock come from your live catalog, and the catalog wins. It never invents an answer.
You can return anything unused within 7 days of delivery, and we arrange the pickup.
The customer gets the answer. You get the receipt.
What you switch on
Actions you switch on
Every action it can take is a switch you own. Turn one off and the customer stops getting it on their very next message. Discounts and payment links stay off until you turn them on — and you set the limit.
Everything it can pick up while doing this job. Switch one off and watch what the customer stops getting.
Who presses send
It sends on its own, or waits for you on every reply.
One setting for your whole account. Autopilot sends within the powers you enable; Assist holds every reply in your needs queue as a draft; Manual never sends. Nothing expires — until someone acts, nothing goes out.
Replies go out on their own, within the powers you enable.
Every customer-visible reply waits in your needs queue as a draft.
It reads and sorts; every conversation lands with your team.
Modes never widen powers.
We do — black is in stock at ₹8,499. Want me to hold a pair?
Nothing expires. Until someone acts, nothing is sent.
Before you walk away
Test before it sends
Type the message that worries you. It runs your real routing, supervisor and power checks — and sends nothing to a customer. Questions it couldn’t answer become a list by topic, so the misses turn into a to-do.
Runs your real routing, supervisor and power checks, and records the run.
Nothing is sent to a customer.
Fixing these lifts the answer rate.
Setup
Your website, and the channels it answers on.
Point it at your website once and it reads your products, prices and policies from what’s already there. Connect Instagram and WhatsApp, and it’s answering.
Where it goes next
Where it goes next
Tonight