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A shop owner perched on her work table looks up from her phone as the first customers come in through the open door.
Campaigns · WhatsApp and Instagram

Send to the people who agreed. See who you didn’t message, and why.

An audience written as a sentence, a template Meta has approved, a receipt of everyone held back before sending — and every reply landing in your inbox as a conversation.

WhatsAppInstagram

One send, start to finish

Six moves. Every one of them on the record.

Scroll, or tap a move. Your dashboard on the left, the customer’s phone on the right.

WhatsApp
AudienceCounted 2h ago
Due to reorder — Ordered 40 to 50 days ago
People1,284
With a WhatsApp opt-in1,206
Counted 2h ago · one rule for preview, snapshot and send

Reaching them again

Campaigns

A WhatsApp campaign goes out from an approved template, in batches paced to WhatsApp’s rules, to the people who opted in. On Instagram, a message reaches everyone who wrote to you today.

WhatsAppInstagram

Who it goes to

Audiences

Build a segment from what you already know — what they bought, when, on which channel — and read it back as a sentence with a count. The same rule counts it, freezes it and sends it.

WhatsAppInstagram
AudienceCounted 2h ago
Due to reorder — Ordered 40 to 50 days ago
Ordered40 to 50 days ago
ChannelWhatsApp, with an opt-in
Not messagedin the last 30 days
People1,284
Counted 2h ago · the same rule counts, snapshots and sends
AudienceNot counted yet
Bought the Buds Pro — never bought the Watch
BoughtNimbus Buds Pro
Never boughtNimbus Watch
PeopleNot counted yet
A count carries its age. Not counted yet is never zero.

What it says

Templates

Write the message once, with the variables and the buttons, and send it for Meta’s approval from here. Every variable is filled from what you already have, and every send is checked before it goes.

WhatsApp
TemplateApproved
reorder_nudge · Marketing · English
Your {{1}} ear tips are due for a fresh set. Reply YES and we’ll send the link — {{2}} off this week.
{{1}} · productBuds Pro
{{2}} · offer20%
ButtonsYES, send the link · Not now
WhatsApp connection is active.
Every template variable has a value source.
Billing and channel policy allow template sends.

The receipt

No one gets spammed

Before anything sends, you see exactly who is held back and why: your do-not-send list, people you left out, no opt-in, at their marketing limit. Four marketing messages per thirty days, and STOP is honoured in fifteen languages and spellings.

WhatsApp
Held back before sending146 people
On your do-not-send list31
Left out by you12
No WhatsApp number with an opt-in78
At your marketing limit25
Held back by your send limit0
View peopleDownload as CSV
Your limit is 4 marketing campaigns per 30 days.

Set once

Automatic follow-ups

Win-backs, reorder nudges and birthday messages that run on their own: up to five steps, quiet hours respected, stopping the moment they reply or order.

WhatsApp
Automatic follow-upRunning
Reorder nudge — ear tips
Day 45 after an orderreorder_nudge
Day 52, if no replyreorder_nudge_2
Day 60, if no replylast_call
Quiet hours21:00 – 09:00
Stops whenthey reply, or order
Win-back, reorder and birthday ladders, up to five steps, set once.

What came back

Sent, delivered, read, replied.

Every send keeps its own count, with the date it started counting from. And every reply is already a conversation in your inbox, ready for the sale.

WhatsApp
DeliverySent
Sent1,138
Delivered1,102
Read864
Replies63
63 replied → conversations
Recorded from 3 Sep. · Unique recipients in the window

Setup

A WhatsApp number, opt-ins, and a template.

Connect your WhatsApp Business number, keep the opt-ins you already collect, and get one template approved. From then on every send is checked against all three.

WhatsApp
WhatsApp
Business number · opt-ins
Meta
Template approval
Instagram
Professional account
Shopify
Orders · audiences
WooCommerce
Orders · audiences
Google Sheets
Contacts · audiences

Where it goes next

Where it goes next

The next send

Message the people who want to hear from you.

Free to start — pay when the revenue shows up.WhatsAppInstagram