For gadget stores

Spec questions, orders and warranties — handled in your DMs.

Your agents answer every compatibility, battery and warranty question on Instagram and WhatsApp, take the order, send the invoice and tell your customers when it ships.

What InsideDM does for your gadget store.

She asks the price

Compatibility, battery and warranty — answered with the earbuds

Your agent answers spec questions from your catalog — what they work with, how long they last, what the warranty covers — with the product’s photo and price.

How it works
GadgetNest
Works with iPhone?
Yes — iPhone & Android, 8 hrs + 24 with the case 🎧
Warranty?
A full year.
Wireless Earbuds — Sand₹4,999 · 1-yr warranty · in stock ✓
She pays by link

He pays without leaving the chat

Your agent sends a payment link the moment he says yes. He pays by UPI or card, and the order is recorded with his name, phone and address.

How it works
GadgetNest
I’ll take the sand ones
Great pick! Here’s your link 🎧
Wireless Earbuds — Sand₹4,999 · in stock ✓
Pay ₹4,999 · UPI / card
₹4,999 paid · order #G341
She taps your ad

Your ad opens a chat, and the sale happens there

Someone taps your Instagram ad and lands in a chat with your agent, who answers his question and sends the payment link right there.

How it works
GadgetNest
He tapped your ad “Sand earbuds — 32 hours of music”
Are these sweat-proof?
Yes — sweat-proof, made for workouts 🎧
Wireless Earbuds — Sand₹4,999 · in stock ✓
Pay ₹4,999 · UPI / card
₹4,999 paid · order #G348
She confirms cash on delivery

Cash-on-delivery orders are confirmed before they ship

Before a cash-on-delivery parcel leaves, your agent asks him to confirm with one reply — so fewer gadgets come back unopened.

How it works
GadgetNest
Your order #G344 is cash on delivery — ₹4,999. Reply YES and we’ll ship it today.
YES
Cash on delivery confirmed · ships today
Your agent sends the file

The GST invoice and warranty card arrive as files

Your agent sends the invoice and the warranty card in the chat — so a claim never starts with a lost bill, and you never email a PDF by hand.

GadgetNest
Can I get the GST invoice? It’s for work
Here it is — and your warranty card too 🎧
Invoice #G336.pdfPDF · GST invoice · ₹4,999
Warranty card — Wireless Earbuds.pdfPDF · 1-year warranty
She’s told when it ships

He knows when his earbuds ship

When you mark an order sent, your agent tells him on WhatsApp with the tracking link — and answers “where is it?” without you.

How it works
GadgetNest
Your sand earbuds have shipped 📦 They reach Lucknow on Thursday.
Can I track them?
Of course — here’s the tracking link for order #G344.
You take a chat over

A warranty claim comes straight to you

When an earbud stops working, your agent passes you the chat with the order and the problem summarised — a replacement or a refund is your call, never the agent’s.

How it works
GadgetNest
My left earbud stopped charging — it’s under warranty. #G341
I’m so sorry! I’ve passed your claim to the GadgetNest team — they’ll reply right here.
Needs you · chat summarised
You see why she didn’t buy

You see why people asked but didn’t buy

When a chat ends without a sale, your agent notes why — a colour you don’t stock, the price, the delivery time — so you know what to fix.

How it works
GadgetNest
Only sand? Do you have black?
Just sand for now — I’ll tell you if black comes in 🎧
Okay, I’ll wait
Didn’t buy · wanted another colour

Let your agents answer every spec question.

Connect Instagram and WhatsApp, add your products and warranty terms, and your agents start answering, selling and sending invoices. Free to start — no card needed.