Your DMs overflow with shade, skin-type and routine questions on every reel. insideDM matches the right shade or product to each customer’s skin from your catalog, builds their routine, and closes the sale — with a payment link — right in the chat.
“Which shade for my skin tone?” DMs you can’t keep up with
Endless ingredient and routine questions before anyone buys
Followers who loved the reel but forget to order
Set it up once. From then on, every DM, comment and ad reply is handled the same reliable way — start to finish.
Link your account in two clicks. insideDM starts watching your DMs and comments the moment you go live — nothing to install.
We read your website and sync your catalog, so it knows every shade, ingredient, price and stock level. Answers come from your real data — never guessed.
“Which shade for wheatish skin?”, “is this good for oily skin?”, “cruelty-free?” — replied in seconds, 24/7, in your brand’s voice.
Matches the right shade or routine to a customer’s skin, shows the product card, and sends a UPI / card link — the order is placed in the chat.
Followers who asked but didn’t buy get a gentle nudge; stalled carts get a reminder before the shade sells out.
Which shades sell out, which routines convert, which reels drive DMs — so you restock and post smarter.
Answers shade, skin-type, ingredient, patch-test and delivery questions instantly — 24/7, in your brand’s voice.
Matches a shade or builds a routine from a customer’s skin type, confirms the variant, and sends a UPI / card link — the order is placed in the DM.
Remembers each customer’s skin type and shade, so repeat buyers get spot-on recommendations without repeating themselves.
Tag each reel and tutorial with the exact product and shade, so “which one is that?” gets the right answer and a buy button.
Turn “comment SHADE” on a launch into DMs, capture the lead, and nudge shoppers who didn’t finish checking out.
See which shades and routines people keep asking for, so you restock the right products and plan your next drop.
Connect your Instagram or WhatsApp and watch it answer, sell and book on your real conversations — free to start, no card needed.