InsideDMInsideDMInsideDM

Fill your calendar, not your front desk.

Patients DM to ask hours, prices and whether they can book. insideDM handles the logistics 24/7 and books the slot — and the moment anything is clinical or sensitive, it hands the conversation to your team with full context.

10:41
S
Skinly Clinic
online
Message
Sound familiar?
1

After-hours enquiries that go unanswered till morning

2

The front desk buried in “are you open?” and “how much?”

3

No-shows and endless back-and-forth just to find a time

How it works

Here's exactly what insideDM does for your clinics & healthcare business

Set it up once. From then on, every DM, comment and ad reply is handled the same reliable way — start to finish.

  1. 1
    Connect WhatsApp

    Link your clinic's WhatsApp so every patient enquiry is handled the moment it arrives — day or night.

  2. 2
    It learns your clinic

    Hours, services, prices, prep instructions, insurance and location — added once, so the AI answers all of it accurately in your clinic's tone.

  3. 3
    It books the appointment

    Collects the patient's name, concern and preferred time, offers your open slots, and confirms the booking — even at midnight.

  4. 4
    It reduces no-shows

    Optionally confirm the slot with a small deposit link, so booked patients actually turn up.

  5. 5
    It hands clinical questions to your team

    Anything medical or sensitive is passed to a human instantly, with the conversation summarized. The AI never gives medical advice.

  6. 6
    It keeps your list clean

    Spam and junk are filtered out so your staff only see genuine patients, and returning patients are recognized automatically.

The toolkit

The features that matter most for clinics & healthcare

Customer Support

Answers hours, location, pricing, prep instructions and insurance FAQs 24/7 — in your clinic's tone.

Booking & Checkout

Collects name, concern and a preferred time, offers open slots, and books it — or takes a consult deposit.

Human Takeover

Anything clinical or sensitive is handed to your team instantly, with the full conversation summarized — the AI never gives medical advice.

Safety & Moderation

Filters spam and junk so your staff only see genuine patients.

Customer Profiles

Recognises returning patients so they never have to re-explain who they are.

24/7
booking, even after hours
Instant
clinical questions passed to your team
Fewer
no-shows with confirmed slots

Put insideDM to work for your clinics & healthcare business

Connect your Instagram or WhatsApp and watch it answer, sell and book on your real conversations — free to start, no card needed.