For clinics

Appointments, reports and reminders — handled in your patients’ DMs.

Your agents book appointments on Instagram and WhatsApp, send the reports and prescriptions your doctor issues, remind patients the day before and pass every symptom to the doctor.

What InsideDM does for your clinic.

Your agent books the slot

Patients book their own appointments

Your agent answers the fee, offers Dr. Rao’s free slots and books the one that suits — without a call to the front desk.

How it works
Skinly Clinic
What’s the consult fee?
A dermatologist consult is ₹600. Which day suits you? 🙂
Monday morning?
Monday 10:30 am is free with Dr. Rao — booked for you 🙂
Booked · Mon 10:30 am with Dr. Rao
Your agent sends the file

Reports and prescriptions reach patients on WhatsApp

When Dr. Rao signs a report or writes a prescription, your agent sends it to the patient as a file in her chat — nothing to collect from the desk, nothing to lose.

Skinly Clinic
Is my blood test report ready?
Yes — Dr. Rao has signed it. Here it is, with today’s prescription 🙂
Blood test report — Meera Shah.pdfPDF · signed by Dr. Rao
Prescription — Meera Shah.pdfPDF · Dr. Rao
You set a follow-up once

Patients are reminded the day before

Set it once: the day before every appointment, your agent reminds the patient and asks her to confirm or change it — so fewer slots go empty.

How it works
Skinly Clinic
Hi Kavya! Your consult with Dr. Rao is tomorrow at 11 am 🙂 Reply 1 to confirm or 2 to change.
1
Confirmed · tomorrow 11 am
She pays by link

The consult fee is paid before the visit

Your agent books the slot and sends the ₹600 fee as a link. The patient pays by UPI or card and walks straight in on the day.

How it works
Skinly Clinic
Book me for Friday evening please
Done — Friday 6:30 pm with Dr. Rao. Pay the fee now and skip the queue at the desk 🙂
Dermatologist consultFri 6:30 pm · ₹600
Pay ₹600 · UPI / card
₹600 paid · booking #SK412
Answered from your website

Fees, timings and test prep, answered from your website

Fasting before a blood test, sample timings, the address — your agent answers from your own website, so patients arrive ready and your desk isn’t on the phone all day.

How it works
Skinly Clinic
Do I need to fast before my blood test?
Yes — nothing to eat for 10–12 hours before. Water is fine 🙂
What time can I come?
Samples are taken 8 to 11 am, Monday to Saturday. It’s all on our website.
She called — you were busy

A missed call gets a WhatsApp reply

When your desk can’t pick up, your Calls agent messages the caller on WhatsApp — and when she writes back, your agent asks what she needs and offers her a slot.

How it works
Skinly Clinic
She called while Dr. Rao was with a patient
Hi! Sorry we missed your call — this is Skinly Clinic. How can I help? 🙂
I wanted to book a consult
Saturday 12:30 pm is free with Dr. Rao. Shall I book it?
Yes please
You take a chat over

Symptoms go straight to the doctor

Your agent never diagnoses or advises. A symptom, a reaction or a worry is handed to Dr. Rao with the chat summarised, and she replies herself.

How it works
Skinly Clinic
The cream Dr. Rao gave me is making my skin red. Should I stop it?
I’m so sorry! That’s one for Dr. Rao — I’ve passed it to her. She’ll reply right here.
Needs you · chat summarised
Your agent asks for a review

Happy patients leave you a review

After the visit, your agent asks how it went — and when she’s happy, sends your review link while the visit is fresh.

How it works
Skinly Clinic
Hi Meera! How was your visit with Dr. Rao today? 🙂
Really good — she explained everything
So glad to hear it! Would you leave us a review? Here’s the link ⭐
Done!

Let your agents book your patients’ appointments.

Connect Instagram and WhatsApp, add your fees, timings and doctors, and your agents start booking, reminding and sending reports. Free to start — no card needed.