What InsideDM does for your agency.

Every chat lands in one list

Every client’s DMs in one inbox

Connect each client’s Instagram and WhatsApp once — every DM and comment lands in one list, marked with the brand it came in on, so nobody switches logins.

How it works
Growthly Agency
Can you run DMs for 3 accounts?
Absolutely — all three from one inbox 🗂️
WhatsApp too?
Yes — every account’s Instagram and WhatsApp, in one list.
DM care · 3 accounts₹24,000 a month · ₹12,000 setup
Answered from your website

Each brand answered in its own voice, from its own website

Your agent reads each client’s website and products separately, so a Nila Botanics customer gets Nila Botanics’ answers — never another client’s.

How it works
Nila Botanics
Is the blue-bottle serum fragrance-free?
Yes — no added fragrance. It’s on the Nila Botanics website too 💙
How long does a bottle last?
About two months, at three drops a day — that’s on the website too.
You see your week in numbers

Every client sees their week in numbers

DMs answered and orders paid in the chat are counted per client, so the proof a client asks for is ready to send.

How it works
Growthly Agency
Hi! Can I see this week’s numbers?
Hi Tara! Nila Botanics this week: 214 DMs answered, 18 orders paid in the chat 📊
Nila Botanics · weekly report.pdf2 pages · Growthly Agency
Brilliant — sharing it with my team!
You approve what’s held

Discounts wait for your OK

When a customer asks for something only the brand can give — a discount, a bulk price — your agent holds its reply until you or your client approves it.

How it works
Mitti & Wick
Any discount on 6 candles? They’re Diwali gifts
Let me check with the team — I’ll reply right here 🕯️
Held for your OK · ₹720 off 6 candles
You approved it
Good news — 6 terracotta jar candles for ₹6,480 instead of ₹7,200 🎁
You set who can do what

Each client’s chats go to the teammate who runs it

You choose which teammate looks after which client and what each can see — Ishaan sees only Pista Pottery’s chats, and its bulk orders land with him.

How it works
Pista Pottery
Do you take bulk orders? We need 40 mugs for our café
We do! I’ve passed this to Ishaan, who looks after our bulk orders — he’ll reply right here ☕
Assigned to Ishaan · Pista Pottery
She taps your ad

A client’s ad opens a chat that gets an answer

When someone taps a client’s Instagram ad, your agent replies in that brand’s voice with the price and delivery — so the ad spend you manage turns into conversations.

How it works
Mitti & Wick
She tapped Mitti & Wick’s ad “Hand-poured terracotta candles”
Hi! Our terracotta jar candle is ₹1,200 — hand-poured soy 🕯️
Do you ship to Jaipur?
Yes — all over India, in 4–6 days 📦
You send an offer

Offers go out for each client, to customers who said yes

Write a client’s offer once and send it on WhatsApp to that brand’s customers who agreed to hear from it — every reply comes back to your agent.

How it works
Pista Pottery
Sent to Pista Pottery customers who said yes to offers
Hi! The Sage Speckle Mug is back in stock — ₹750, with free shipping this week ☕
Two please!
Lovely — 2 Sage Speckle Mugs, ₹1,500. Here’s your link.
Scam comments vanish

Scam comments vanish from your clients’ posts

Comments that promise easy money or fake prizes are hidden on every client’s posts, so their customers aren’t taken in.

How it works
Mitti & Wick
Hidden on your Reel: “Earn ₹5,000 a day — DM me 💰”
Was that ‘earn ₹5,000 a day’ comment from you?
No — that wasn’t us, and it’s been hidden from the Reel 🛡️

Let your agents answer every client’s DMs.

Connect each client’s Instagram and WhatsApp, add their products and website, and your agents start answering in each brand’s own voice. Free to start — no card needed.